About the brand ❤️
AstraWorld is an Indonesian customer support and CRM subsidiary of PT Astra International Tbk, established in 2002 and headquartered in North Jakarta. Created to enhance ownership experience, AstraWorld delivers Emergency Roadside Assistance (ERA)—included for customers of Astra's automotive brands like Toyota, Daihatsu, Isuzu, BMW, and Peugeot—as well as comprehensive B2B contact center and CRM services, such as inbound/outbound calling, SMS/email blasts, data analytics, and customer profiling. With a network of regional offices and assist points across Indonesia, AstraWorld plays a pivotal role in Astra’s commitment to reliability and personalized service.
Founded: 2002
Headquarters:
North Jakarta, Indonesia
Owner: PT Astra International Tbk
https://www.astraworld.com/
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