About the brand ❤️
Freshdesk is a customer-support software platform developed by Freshworks, an American SaaS company founded in 2010. Originally launched as the company's flagship product, Freshdesk provides cloud-based tools for managing customer service through email, phone, websites, social media and other communication channels. Its features include ticket management, automation, knowledge bases, reporting, self-service portals and AI-powered support capabilities. Freshdesk is designed for businesses of different sizes and industries, helping support teams organize customer requests and improve service efficiency. The platform remains an active product within Freshworks' broader software portfolio.
Founded: 2010
Headquarters:
2950 S. Delaware Street, Suite 201, San Mateo, California 94403, United States of America
Owner: Freshworks Inc.
https://www.freshworks.com/freshdesk/
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