About the brand ❤️
Genesys is an American technology company founded in 1990 by Gregory Shenkman and Alec Miloslavsky. It develops cloud-based and hybrid customer experience and contact center software for businesses and organizations worldwide. Its solutions allow companies to manage customer interactions across voice, email, chat, messaging and social channels while using artificial intelligence to automate service and improve customer experiences. Genesys became a major provider of contact-center technology and has expanded its portfolio through acquisitions and product development. The company is privately held, with Hellman & Friedman and Permira as its majority equity owners, and serves customers in more than 100 countries.
Founded: 1990
Headquarters:
1302 El Camino Real, Suite 300, Menlo Park, California 94025, United States of America
Owner: Hellman & Friedman and Permira
https://www.genesys.com/
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