About the brand ❤️
VK Assistant is an AI-driven digital assistant and dialogue platform developed by VK Company Limited, a Russian technology and internet services corporation headquartered in Moscow, Russia. Launched in October 2020, VK Assistant uses artificial intelligence and speech technologies to automate customer and employee service workflows, allowing users to interact with corporate systems in natural language and receive consulting or support information efficiently. The platform is designed to integrate with complex enterprise systems like SAP or Oracle and offers text and voice interaction channels to enhance productivity and customer experience. VK Assistant has been deployed in real-world use cases — for example, as the first line of support in customer service systems like telecom operator Yota — handling common inquiries, routing complex issues to humans when needed, and operating 24/7 to improve support efficiency. It is part of VK’s broader portfolio of digital and AI tools aimed at improving automated services and business processes, reflecting the company’s ongoing investment in artificial intelligence solutions.
Founded: 2020
Headquarters:
Moscow, Russian Federation (the)
Owner: VK Company Limited
https://vk.company/
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